Too often a process that translates into missed opportunities is how you go about handling customer returns. You’ve marketed, sold, shipped and, for whatever reason, the customer wants to return. Whether it is a defective product or simply not to their liking, the reason does not matter, you need to be able to implement a return procedure that meets your company’s requirements while making the process a positive experience for your clients.
Take advantage of our experience and let us make this process effortless for you by electronically processing returns, refurbishing the merchandise, returning it to stock for resale, or making arrangements for disposition of damaged or unsaleable products.
Avoid returns arriving at your location and eliminate the burden, time and labor it takes to process these returns.
We’ll receive returns at our location, where we act on your behalf, without your customer’s knowledge, satisfying their wishes while alleviating you from the entire process.
It’s Not Just About Returns; It’s About Customer Service
Whether you handle the customer service calls or we do, you want to ensure the customer has a satisfactory experience. Many companies find long term clients who had a positive return experience. Satisfied buyers often return to these sellers because so many in the industry fail to deliver quality service – they’d rather buy from you again… knowing their needs will be met.
Would you like more information?
Please call us at 888-256-7790 or fill out our quick request a quote form and we will be in touch quickly.