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> Call Center
Take advantage of our tried and true affiliations with top call centers that offer the additional services you demand. We have access to a 24/7 Inbound Call Center that offers expertise in the following areas:
Order Processing
Providing shipping packing slips, processing credit card orders and generating brief messages or greetings from the caller/sender.
Catalog Item Descriptions
Customers sometimes need more than just a product item number; they may need a complete description of the item before they order. Operations have access to all information right at their finger tips.
Cross Selling
Well trained operators are prepared to promote an alternate product when they are alerted to an out of stock item, thereby saving a sale.
Up Selling
Entrust operators who are trained and qualified as part of the Sales Closure team to promote additional items and/or more expensive items during the order taking process.
Credit Card Processing
A system of checks and balances is in place, thereby insuring legitimacy of all credit card orders. Merchant Account is programmed into the networks and the caller's information and dollar amount goes directly to the processing facility. Immediate notification "pops up" if there is a problem. If not, the dollar amount is automatically transferred from his or her account into yours.
Would you like more information?
Please call us toll free at 888-256-7790 or fill out our quick
request a quote form and we will be in touch quickly.
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